Back in November I told you guys about that logo mat I saw at a car repair shop, when I had just gotten my business cards and was excited to hand them out. Remember? Well if you don’t, I basically gave my card to a guy because his logo mat was falling apart. He never did call…
Anyway, I was back at that same repair shop just yesterday and guess what? Same dirty mat. It kind of upsets me. It’s not even the fact that the guy didn’t call ME, it’s more that he doesn’t seem to see the importance in having good looking logo mats.
As a customer when I walk in the door and see the obviously torn indoor carpet mats that look faded it makes be second guess the quality of the business itself. Granted, they do great work which is why I chose them to fix my car the second time around. Had I been inside that office BEFORE deciding to send my car there, I would have probably walked out. I’m big on appearances and I like things to look clean and like there is some pride behind them. If you don’t care about the appearance of your business, how much can I trust you with my car?
The other thing I should have pointed out to him was without the border on his mat, it’s now a tripping hazard. I only determined this because as I was walking out I kicked up his entrance mats. Plus, like I pointed out back in November, if a front door mat or any entrance mats are borderless, the water that is supposed to me trapped in the rug will seep out thus causing another hazard. The picture you see is the actual mat (I scrambled the company name so they don’t get all huffy)
Literally, for the less than price I paid to fix a headlight he could have had a brand new, durable logo mat.