Kids Play Rugs Make Great Holiday Gifts!Posted on: December 11th, 2013 by Chris Aviles
The Holidays are approaching once again, which means it’s time to start thinking about all those Holiday gifts like a children’s play mats for your niece. This is a busy time of year for business’ in general, but for internet companies like ours, it’s even more chaotic. I know online shopping is quick and convenient, but there are still things that can go wrong. As somebody that’s been in sales for a few years and been through my share of Holiday seasons here’s some tips to ensure you get your kids play rugs as quick and correct as possible. I can’t say for sure all companies are the same, but I’m sure it’s pretty similar:
#1- Place your order for your daughters tumbling mats as far in advance as you can. With high volumes of people ordering, stock can go quickly and many products have to be produced; especially custom items. There’s also the added stress on Delivery Services during this time of the year… especially as Holidays get closer. The mass amount of packages being shipped definitely causes delays.
#2 Call and ask questions. One of the biggest problems with online ordering is sometimes a picture doesn’t due the item justice.. or it looks better than it is. Give your sales people a call and pick their brain. You’re paying your hard earned money on something, it should be exactly what you want. I know all of our sales representative would never sell something to you that doesn’t work for you and we’re very educated in our products so we can probably give you a good suggestion.
#3- Make sure to check your Order Confirmation/ Receipt. You may think the person helping you listens correctly but sometimes there is miscommunication and your address could easily be a letter or number off which can delay your package. Also take a look at Quantity and color to make sure it’s correct.
#4- Bug Customer Service – Maybe not everyday, but depending on how long your lead time is, check in once or twice. And I know I said to “bug” them.. but in reality it’s their job. Don’t feel bad, but be patient. Keep in mind there’s probably 2 people for every 200 callers.
That’s literally 4 little things you can do to make sure your gifts get to where they’re supposed to be, in time to brighten somebody’s day.